Job Description

Overview

The Project Coordinator (PC) is responsible for the day-to-day running of the project. They act as the point of contact for Project Associates (PAs) and crowd resources. The Project Coordinator communicates project details and addresses project issues on a resource level. Entry-level position.

Duties and Responsibilities

• Does not directly manage internal resources.
• Compiles reports on daily production.
• Responsible for compiling timekeeping records for project level.
• Follows and helps to update Lean documentation.
• Communicates project details and training with PAs and crowd resources.
• Addresses project issues on a resource level.
• Work with other PCs, PMs, and SPMs to ensure appropriate coverage of all duties within the appropriate process flow.
• Respond to ambiguities/changes/updates from PM(s) and/or SPM(s) in a timely manner.
• Identify and communicate process improvements or areas of waste to enhance process flow and promote efficiency.
• Complete End of Day (EOD) reporting pertaining to process flow to ensure proper hand off to the next shift owners.
• Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the assigned project.
• Additional duties as required.

Requirements

• College/University degree.
• Basic familiarity with Microsoft Office 365 including Outlook, Excel, and PowerPoint.
• General knowledge of online communication.
• Fluent in English and/or Spanish
• Willingness to work overtime if necessary.
• Remote, office, or hybrid work environment depending on specific position.
• Ability to follow directions and perform time bound tasks accurately and efficiently.
• Ability to perform repetitive tasks without degradation in quality.
• Detail-oriented problem-solving mindset.
• Organized and focused enough to work independently as a role player within a team environment.

Location: San Antonio, TX

Employment Type: Full-Time

Benefits:

• Comprehensive healthcare, dental, and vision coverage
• 401k plan
• Paid time off (PTO)
• And more!

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