Job Description

Office Administrator

Onsite opportunity

Location: Miami Fl

The Office Administrator will assist in supporting essential business operations and administrative functions. This role includes managing account-related tasks, collaborating with various departments, and providing technical support for internal tools and platforms. The ideal candidate will possess strong attention to detail, excellent organizational skills, and a proactive approach to handling multiple responsibilities.

Key Responsibilities:

Account Cancellations and Terminations

• Efficiently process account cancellations and terminations, ensuring accuracy and timeliness.
• Collaborate with relevant departments to ensure smooth and complete account closures.

Account Setup and Configuration

• Establish new accounts and ensure all necessary configurations are implemented.
• Verify account information for correctness and ensure compliance with company policies.

Technical and Administrative Support for OMNI

• Provide both technical and administrative support for OMNI systems.
• Troubleshoot and resolve issues to maintain seamless system operations.

Event Coordination for CTTI

• Coordinate and manage the logistics for CTTI event setups, ensuring all requirements are met.
• Work closely with event organizers to ensure the successful execution of events.

Onboarding and Weekly Development Group Calls

• Support the onboarding process for new members of development groups.
• Organize and participate in weekly calls, documenting notes and following up on action items.

Shopify Store Management and Support

• Assist in managing the Shopify store, including updates, troubleshooting, and responding to customer inquiries.
• Monitor store performance and escalate issues as necessary.

Contract Review and Processing

• Review, process, and manage contracts in alignment with company guidelines.
• Maintain accurate contract records and ensure timely renewals or terminations.
• Collaborate with relevant stakeholders to resolve any contract-related issues.

Qualifications:

• Exceptional organizational skills with the ability to manage multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Proficient in platforms and tools such as Shopify, CRM systems (preferably GHL), and Google Office Suite.
• Capable of troubleshooting technical issues and working collaboratively with cross-functional teams.
• Prior experience in event coordination or administrative support is a valuable asset.

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