Job Description

Job Description:

Client is seeking an inspiring and collaborative partner to support the Consumer Insights team, reporting to the Director, Consumer Insights. The Consultant will provide information that drives, inspires, and influences decision making that propels the Client business forward.

The successful candidate will have proven success in designing, executing, managing, and leveraging actionable consumer research leveraging industry-leading tools, innovative techniques, and advanced methodologies.

The Consultant will be a strong critical thinker, collaborator, and innovator who can effectively drive results in a matrixed organization, and who can deliver clarity and direction from an often ambiguous and complex consumer space. They will be comfortable with statistical data, but also someone who is on trend, pays attention to the zeitgeist and realizes that sometimes you’ve got to go with your gut.

The Day-to-Day:

• Assist with aligning the Consumer Insights department’s focus and efforts with the organization’s broader goals and strategies, playing an active role in strategic decision-making and thought leadership
• Support with reimagining the next iteration of the Insights function at client.
• Conduct concept testing and product development research to support the client pipeline
• Think and act with a broader business lens, delivering actionable consumer insights to inspire growth across the organization
• Infuse consumer centricity into every aspect of the organization
• Ensure Consumer Insights department is known and valued for subject matter expertise, insatiable curiosity, creativity and innovation, objectivity, actionable storytelling, technical excellence, business acumen, strategic mindset, thought leadership, and a passion for change
• Effectively balance Consumer Insight’s internal research and analytical capabilities with usage of external vendors and consultants, to efficiently deliver best practice and optimal business outcomes
• Present insights and recommendations to project partners, and leadership as needed
• Contribute to a culture of innovation by finding new and better ways of doing things: identify, create and employ innovative research approaches

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

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